FAQ's
Our jewelry is crafted from high-quality stainless steel, with options in 18K Gold plating or classic stainless steel. However, to maintain its brilliance and longevity, we still recommend keeping it away from water and cleaning solutions, as they may dull the finish over time.
Please avoid wearing your jewelry while swimming, in saunas, or steam rooms to protect the plating and shine.
White Out is not responsible for damage due to improper care.
We proudly ship across the European Union at a flat rate of 15.00€, providing a seamless experience no matter where you are. For any questions or special requests, our customer support team is here to help.
At WHITE OUT, we ensure that your jewelry arrives safely and swiftly. Our Express Shipping option is available for just 5.30€, delivering your order in 2-3 business days so you can enjoy your pieces without delay. Shipping fees are applied per order, regardless of quantity, and every order includes tracking for peace of mind.
We take pride in collaborating with suppliers worldwide, including those in France, Spain, and across Asia, to bring our products to life.
Due to the nature of our products, we do not accept returns or exchanges, except in cases of damage upon arrival. This policy helps us maintain the quality and integrity of everything we deliver.
